FAQs
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Yes.
If you would like to avoid shipping costs and can pick up from Onehunga, Auckland then please select Pick Up during checkout and I will be in touch about when you can pick up your items (usually within 3 days).
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Yes.
If you would like your items posted to a rural address then please select Rural shipping during checkout.
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The shipping system has just been updated, so international shipping is temporarily not active, however if you are in Australia, it will be back up soon and you can contact me if you wish to purchase something in the meantime.
If you are not in New Zealand or Australia, please contact us and we can work out the best shipping solution for you.
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Yes.
If you have a custom product you would like made, please get in touch using the contact form. There is an extra $5 charge for custom orders.
Note: the bar soaps are made in blocks of 10 so individual bars cannot be made custom unless it is for the whole set.
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No, the Ear Cuffs sit over the back of your ears. They do not get in the way of glasses or most other piercing jewellery. They may not fit correctly around a hearing aide that sits on the back of the ear.
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The shrink wrap is biodegradable, any protective packaging (bubble wrap etc) is reused to avoid it going into landfill, other packaging is recyclable cardboard and paper.
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Our mica colourants are child-labor free.
All our palm oil is RSPO Certified Sustainable.
The squalane is obtained from olives, not sharks.
All products are vegan except for the solid moisturiser bars, which contain bees wax. Please check individual listings for ingredients.
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I do all of the North Island Armageddon Expos, other markets I will announce on the New Moon Soaps & Jewellery Facebook and Instagram pages.